I am not getting the extra moves after watching the ZenWord ads

joanlaw

When watching the Zen Word ads to receive extra moves, I am not getting the extra moves. Is anyone else having this trouble?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/432467/i-am-not-getting-the-extra-moves-after-watching-the-zenword-ads

Hello @joanlaw🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that an Ad is not giving you rewards as it is supposed to!!

I would suggest you to contact the King Player Support team and send a complaint! Please follow below steps⬇️

• Click on the Pink Cogwheel;
• Click on ? icon;
• Scroll down to "Privacy & Terms" under Popular Topics;
• Click on the first option - "How can I report an ad in my game";
• Follow the instructions to send your complaint.

If you need further assistance, please write back by typing in the blank box given below🍫🍫🍫