Missing Watch adds and gain free moves feature?

cheenacheen

Hello,

I hope this message finds you well. My family members all have the feature on the candy crush app where they can watch an add to gain free moves after they run out during a level. I initially was on level 14,000 and get never had access to this feature and restarted the game twice to access this feature. I’m wondering how I can gain access and what’s steps that requires. Thank you so much, I appreciate your help.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

For more Info Here

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

For more Info Here