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Hello Sally, sorry if you think this is a stupid question, but are you signing in correctly?
Please make sure you are signing in using the bottom option shown in your screenshot.
That is, please sign in using the LOG IN WITH EMAIL option and not the SIGN UP WITH EMAIL option
Hello @Solly4🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!
Please contact the King Player Support team through this link and send them a complaint about the issue you are experiencing --> https://soporto.king.com/contact
Hopefully, an agent will contact you soon.
If you have any questions, please reply back by typing in the blank box given below🍫🍫
