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Gold Bar Growbot
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Answers
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Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
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I submitted my problem/request to King. How do I know if they even got my request? They have not acknowledged having received it. I still haven't gotten my missing 10 gold bars that I claimed. I can wait, but it would be nice if they even acknowledged me. Do you have any way of verifying they received my request?
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I submitted my problem/request to King. How do I know if they even got my request? They have not acknowledged having received it. I still haven't gotten my missing 10 gold bars that I claimed. I can wait, but it would be nice if they even acknowledged me. Do you have any way of verifying they received my request?
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Hello @sauren🙋♀️
The initial email we receive after from King Support team, contains general tips along with informing us that they received our complaint! That's why, I asked if you have received an email with the tips, etc.,
It will take up to 3 days to hear back from an agent! If nobody contacts you within 72 hours, you will have to send a reply through that email you have received initially.
Contacting Player Support team is a time consuming process!!
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I still haven't heard back from King about the 10 gold bars for the Goldbar event and the 40 gold bars for the Bash For Bars event. King owes me a total of 50 gold bars. I e-mailed them three times and have heard nothing. Can you help or should I just give up?
Thank you!
It really isn't fair that I now have only 1 gold bar left and I should have 51 gold bars and NOBODY has replied to me.
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I did not receive the gold bars. I wrote here in the community and then sent several e-mails to King. It's bad losing out on the 50 gold bars, but having not received the decency of a response from King in nearly two weeks is really irritating! I would love it if one of the administrators here would intervene, but it looks like that's not happening either. Just venting since it appears I will not get the gold bars or a reply.
