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I have been playing level 5028 for 2weeks without winning, this is unacceptable π
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Hello @tiffanychitamu and welcome to the community. Thanks for sharing this with us.
Unfortunately in the past few weeks it has become clear that there are now unwinnable levels dotted all over Candy Crush. King have made these levels unwinnable deliberately to make players spend their stored boosters and gold. The only way to win such a level is to either use boosters or pay 10 gold for extra moves once the game offers you enough of them. It may seem unacceptable, but it is the way King have decided to run Candy Crush now and as they own the game they can run it the way they like. So all we can do is go with it or quit playing.