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hrm
hrm Posts: 4

Level 1

I purchased an hour of playtime and some other boosters for $2.99 today , don’t remember what the boosters were , I did not receive the hour playtime.

I would like to request a refund please .


Thank you

hrm

Answers

  • PummyRaj
    PummyRaj Posts: 44,849

    Hello @hrm🤗 A Warm Welcome to our sweet King Community!

    You will have to contact the King Customer Support team and send a complaint about your missing items. Which device are you using?

    To reply back, type in the blank box given below🍫🍫

  • PummyRaj
    PummyRaj Posts: 44,849
    edited January 2024

    Hello again @hrm🙋‍♀️

    If you are playing on Facebook Browser (Chrome/Edge), use this link to send your complaint -->  https://soporto.king.com/contact;

    If you are on mobile device or the App version on Windows10/11, you can send your complaint directly from your game --> Click on the Pink Cogwheel -- Click on ? icon -- select suitable option and send your complaint, and they will take care of the issue👍️

    If you need further assistance, please reply back by typing in the blank box given below🍫🍫

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