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I was playing level 7656. On move 7 the game glitches. I had to quit the level because after 3 mins the candies just kept cycling I have a recording. I don't think i should lose a life because if this. I can't upload the video but here are screen shots of it.
Hello @therespete🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear that your level is stuck in a loop😕 Unfortunately, the only remedy to get out of this loop is to quit the level -- close the App -- restart the device and open the game -- retry the level.
The Candy Game team is aware of this glitch and we are reporting all the levels as soon as players post a complaint here! Until the glitch is completely cleared, players will have to bear this!
But, whenever when you are stuck in the loop, please do not waste your boosters or Gold bars or money to purchase extra moves, etc., as it will not work out! I have wasted lots of boosters in a level like this and I didn't know it then🙃
If you have already lost the level and you spent any items, please send a complaint to the King Player Support team and request for reimbursement.
Please post back and let me know if you need further assistance or have more questions. You can reply back by typing in the blank box given below🍫🍫
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
