Can’t connect to store at end of board for more moves

MrFrankieT41

At the end of an unfinished level when I am given the opportunity to watch videos to get more chances to finish the board I get the notification that it is contacting the store but never does. This only happens when I play on my iPad. When playing on my phone it works fine. Please help.

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!