Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I just added an iPad and wanted my game synced from my iPhone but it’s not exactly correct. My ID number is the same on both devices but it won’t allow me to continue from where I left off on my iPhone. But the games have been played because it’s showing stars and scores for that game. I scrolled up to where I should be playing and it allowed me to play it but when I pressed next game it went back to the beginning again. Another thing is the game on my iPhone shows it’s offline and I don’t want to sign in to connect because I’m afraid I will lose my games. I’m up to 14794.
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here: