Glitch on level 14804

srho0104

I keep passing this level but it gets stuck and glitches out. It keeps showing fish going across the page and won’t stop. I’ve already tried to upgrade the app and restarted. Nothing works.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/435704/glitch-on-level-14804

Hello @srho0104🤗 A Warm Welcome to our sweet King Community!

I am sorry to hear that you are experiencing glitch in your level!! I recently passed this level and I do not remember experiencing such glitch in it🤔

When you are stuck with "never ending cascades" (in your case, it is non-stopping Fish), all you can do to get out of this glitch is to quit the level -- close the game app -- restart the device and try the level again.

From what you wrote, it sounds like you have tried the level multiple times! By any chance, do you have a screenshot?

I would suggest you to send a complaint to the King Support team. You can do this directly from your game. Please let me know if you need help with it.

To reply back, you can type in the blank box given below🍫🍫

MollyS

Hello @PummyRaj and @kiara_wael

I see this issue was brought up by quite a few players in January and February and you each had responded to some. Letting you know that I just played the level twice and the glitch is still there! After passing the level, the fish keep circling and the game will not let you move on. The player must shut down the game. Are they working on it?

Thank you!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3074433#Comment_3074433

Hi Molly @MollyS🤗 Thank you for reporting this level!

You might have noticed that none of those players came back to reply to our questions, which did not allow us for a follow-up!!

But, I am glad that you are the one that is complaining about the level. Now, I can report it and get back to you if the King team has further questions!

For now, I just need to know the device you have used to play the level. And if possible, if you have any screenshots or screen recording, that would be a great help!

MollyS

I do not have screen shots @PummyRaj and I always play on my laptop, win10

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3074447#Comment_3074447

Thank you, Molly🙏

paulge

I have the same issue…

Screenshot_20240916_183825_Candy Crush Saga.jpg

56cheffy

I had the same issue on FB app, but then passed it on my mobile and all was good.