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synchronising from facebook to kings account

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akoshua
akoshua Posts: 1 Newbie
in Support

cant seem to find the the score and progression syn to continue the process.please help me.

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Answers

  • kiara_wael
    kiara_wael Posts: 150,645 Candy Moderator
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    Hi and Welcome to the King Community

    to sync your FB account with King account via PC and continue playing your game as usual. Otherwise, let us know what else are missing from the steps or try again by following the steps below.

    • Go to this page: https://king.com/games 
    • In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)
    • Log in using your King account username and password
    • In the top-right corner, click "Settings"
    • Choose the option "Account", then down at the bottom select "Score and progression sync"
    • Select "Sync progress" and you will be asked to log in to your Facebook account.


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  • QueenB
    QueenB Posts: 14,211 Community Manager
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    https://community.king.com/en/candy-crush-saga/discussion/435795/synchronising-from-facebook-to-kings-account

    Hi there, if you happen on play on mobile you can also try this:

    How do I create a King account? 

    To create a King account: 

    Opening screen showing the game's title Candy Crush Saga. Below there's a tour bus full of music instruments and the name of the season: Music tour season. Tiffi and Misty are standing next to the bus. There's a pink "Play" button and a blue "Retrieve my Progress" button. A hand is pointing at that blue button

    Open the game and tap on Retrieve My Progress/ Played before/Save my Progress (depending on the King game)

    The log in screen. On the top it says "Don't lose your progress. Save your game and continue playing right where you left off. Underneath you have a green button that reads: "Sign up with email" and a blue Facebook button. A link to the Terms and Conditions. At the bottom of the screen, it reads: Already have a King account?, and a white button with green letters saying: "Log in with Email"

    Select Sign up with email (green button)

    The screen to create a King account, with a form where you need to fill in your email, password, first name and last name. At the bottom, a green button that reads: Create my account" . There you can also check Terms and Conditions and Privacy Policy

    Fill in with your email address, password, first name (which will be publicly displayed)

     Don't forget to save your email and password so you can access your King account in the future.

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