Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

The app

Hi,is anyone else having trouble with the app, site keeps freezing and then crashing,even when I start a level can have 1 or 2 moves and then crashes and yet another life lost. If I uninstall like I have before I lost my live given by friend and also lost friends.phone not doing it with other apps and I've cleared phone of all junk.

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Hi,play on my android phone,never had any issues before but just recently the app is playing up and crashing,sometimes a message comes up saying candy crush Saga is not responding.but mostly it just goes off.

https://community.king.com/en/candy-crush-saga/discussion/435848/the-app

Hello @liddybin🤗 A Warm Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!

Are you playing Candy Crush Saga? If so, which device are you using? May be we can try some troubleshooting steps and see if the issue resolves!

To reply back, you can type in the blank box given below🍫🍫

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https://community.king.com/en/candy-crush-saga/discussion/435848/the-app

Hello @liddybin🤗 A Warm Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!

Are you playing Candy Crush Saga? If so, which device are you using? May be we can try some troubleshooting steps and see if the issue resolves!

To reply back, you can type in the blank box given below🍫🍫

Hi,play on my android phone,never had any issues before but just recently the app is playing up and crashing,sometimes a message comes up saying candy crush Saga is not responding.but mostly it just goes off.

Pins are missing
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
In app purchases
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Frustration
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
I lost win streak because add stuck.Can you help me to recover that?I had 3000+ win streak.
Can you help me?
Lives
Why can't I receive lives from My friend

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…