Connection error. Try in a Bit

rosemaddon

I've been playing candy crush on my android phones, tablet and IPads for over 10 years and last week started receiving Connection Error Messages and all devices are not synced and show different levels I have reached. I have forced stop, cleared cache, restarted them all but nothing works. Any ideas anyone?

rosemaddon

Thanks for replying. 2 devices are synced.. The other 4 (yes i know it's a lot but I play until my lives are used, then switch to another device which generally then syncs). But as I was saying the other 4, I have already logged out and when I start the game, I click on My Account and am presented with Continue with Facebook or Login in with Email. Both thendisplay the message "There was a Connection Error. Please try again in a bit." But I have just noticed, that if I click on Privacy and Security at the bottom, It says "You are Offline. Connect to the internet and try again". But I am defintitely connected to the internet as I can browse sites, And also if I play Farm Heroes Saga, they are synced across the devices. It just seems to be Candy Crush.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/436450/connection-error-try-in-a-bit

Thanks for reaching out to us!

Could you let us know at which point in the game you're receiving these error messages? Knowing more about when they occur could help pinpoint the issue.

In the meantime, here's something else you can try:

Disconnect and Reconnect the Game to Your Account: Open Candy Crush on one of your devices.

Navigate to the game's settings and find the option to disconnect from your account (this could be your King account or Facebook, depending on how you've been syncing your game progress).

Once disconnected, close the game and then open it again.

Reconnect to your account by logging back in through the game's settings.

This process can sometimes help to reset the connection and sync your progress across all devices correctly.

Remember, when you disconnect your game from your account, make sure you're connected to the internet so your progress is saved to the cloud before you log out.