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See picture, 3 blues in a row and they do not explode. If they would the level was cleared.... ?
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Hi and Welcome to the King Community
Thank you for reporting and sorry for inconvenience, Something sticky is going on and the levels are freezing with three same color for some players when the level is completed or has failed. This issue is being looked into and investigated hopefully fixed. but please follow these steps HERE on how to get intouch refund with our Player Support Team that handles these issues.