Candy Crush on Facebook

slugland

I just pulled up my candy crush game on facebook and what a surprise! Yesterday I had 196 lives saved and today I have one. Where did the go and more importantly can you restore them. I'm about ready to give up on this game without these kind of issues.

Thanks

Sandy

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/437664/candy-crush-on-facebook

Hello Sandy @slugland🤗 A Warm Welcome to our sweet King Community!

I am sorry to hear that you lost all your saved lives in your game!

Unfortunately, it is not possible to for the King team to restore those lost lives!! But, I would request you to send a complaint to King Player Support team anyway. This way, if they have more complaints already, they would start an investigation, which will help other players in future. This is the link you will have to use --> https://soporto.king.com/contact

If you have any other questions, please reply back by typing in the blank box given below🍫🍫