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I was trying to get my player points on Google play so that i use them towards a purchasing more Candy Crush store items. When trying to go back to the game, the King website was blank. I mistakenly pressed the wrong button and now im unable to retrieve my progress and my account. I see option to retrieve it but the screen is blank and its not showing anything that i type. Also i dont know which email my King account is connected to. Please help
Hi @Gamer72🤗 Thank you for replying back!
Can you please try this --> Close the game App -- Turn off your device -- wait for few minutes -- then turn on the device -- reopen the App and see if it lets you to log in like usual.
A mobile device
Hello @Gamer72🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear about the issue in your game! Can you tell me which device you are using?
To reply back, you can type in the blank box given below🍫🍫
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Can't move gold bars
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Since purchasing help a few times, it has become near impossible to finish levels. It seems like you are trying to make people spend more money. The game is no fun anymore.
Hey I’m kinda a long time player. But I’m on level 260 right now and I just absolutely cannot seem to get it. I don’t have gold bars, actually I’d only need 5 to pass the level, but it actually seems impossible, I’ve tried for atleast 40 times, what’s wrong with it? I’ve done it with boosters and without, haven’t even come…
Been on this level for over a month now. What on earth r u doing to the game? Have been a player for over 12 years. Impossible to do. The wheel brings up the same thing every time. Where have the gold bars gone? Has the game now gone purely money related, think I will have to stop playing after all this time, which will be…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
