candy crush jelly saga won't load

kelseli1

it starts that completely shuts down. I have uninstalled several times, nothing helps

HELP!!!!!

kiara_wael

Hi and Welcome to the King Community

This Candy Crush Saga forum but not to worry will move to correct forum

@Princess_Jessica

Princess_Jessica

https://community.king.com/en/candy-crush-saga/discussion/437718/candy-crush-jelly-saga-wont-load

Hi please do not uninstall as you will lose everything. I think the update yesterday is giving us a problem. I do not have a problem on my phone, but it sounds like you are on PC's

Log out of your game and let it set a few seconds, then log back in with your email and password. That should do it. I just checked my game and it is working fine. 💕

This issue has been reported and we should know more tomorrow 🤗

kelseli1

I appreciate your response, but the game never gets to a point that I can log in, the first screen appears, then just abruptly closes, nothing loads