Purchased Booster Bundle so I could continue playing and not lose my high streak level.

gailrov3

I DID NOT RECEIVE EVERYTHING INCLUDED IN THE BUNDLE! I purchased the bundle several times, but it never worked. I WANT MY PROGRESS GIVEN BACK!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/437744/purchased-booster-bundle-so-i-could-continue-playing-and-not-lose-my-high-streak-level

Hello @gailrov3🤗 A Warm Welcome to our sweet King Community!

Which device are you using to play the game?

If you are playing on a computer - Facebook Browser, please use this link to send your complaint --> https://soporto.king.com/contact;

If you are playing the App version on Windows10/11 or on mobile devices, you will have to send complaint directly from your game, as you should send your complaint Google Play Store / Apple Store. So, follow below steps⬇️

• Click on the Pink Cogwheel located in the top right corner of the game map screen;
• Click on the ? icon in the Settings window;
• Go down to "My Purchases" and click on it;
• Select "did not receive purchased items" option;
• Follow the suggestions provided there to receive your items or the refund.

If you have any further questions, please reply back by typing in the blank box given below🍫🍫