I didn't get my gold bars I was awarded for passing the levels.

meadow7

I was playing the contest where if you don't pass a level you fall off the dot and I passed all the levels. It said it was for 1500 gold bars and I didn't fail any of the levels even spent $ to stay in the contest and I got nothing for it. I know I was winning and then it popped up for me to play again. Where is my reward for the other one I was playing?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/437843/i-didnt-get-my-gold-bars-i-was-awarded-for-passing-the-levels

Hello @meadow7🤗 A Warm Welcome to our sweet King Community!

I am very sorry to hear that you did not receive any reward after finishing the Candy Royale Race!! I would suggest you to contact the King Player Support team and send a complaint about the change in the reward.

If you are playing on a computer browser on Facebook, please use this link to send your complaint -->   https://soporto.king.com/contact

If you are playing on mobile device or the App version on Windows 10/11, you can send your complaint directly from your game⬇️

• Click on the Pink Cogwheel located in the top right corner of the game map screen;
• Click on the ? icon in Settings window;
• Go down to "Events" and click on it;
• Select "Candy Royale" and click on it;
• Scroll down all the way till you see "Contact Us" button and click on it;
• Fill out the form and send your complaint.

The first response you receive will be an automated email with general tips, which you do not have to pay attention to. Please wait up to (for) 72 hours to receive a response from an actual agent.

If you have any other questions or need further assistance, please reply back by typing in the blank box given below.

Hope everything goes well and you will receive your GB quickly🍫🍫