Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Why does my game keep going black and making me start over? I'm losing my lives this way.
Sign in or register to leave a comment and join the conversation.
I'm on level 9481
Black screen in middle of level& sometimes while watching ads it will go black. Just started this since Monday or Tuesday this week. I have a samsung android Galaxy A12. Google play store is the Candy crush saga app i use. Version 1.272.4.1. This is very irritating losing my lives.
Hello @AGore1966🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!
Are you getting the black screen when you are in the middle of playing a level? Are you watching an Ad while the game crashed?
Can you please tell me which device you are using? If you are on a mobile device, the version of the game App, as well as the software version of your device.
Please reply back by typing in the blank box given below🍫🍫
Hi and Welcome to the King Community
This issues has been reported to the game team . for more info and to give feedback here
