Is the Candy Crush store down?

Tracy3816_

I have tried to purchase gold bars, but I am unable to connect to the store. Is it down?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/438389/is-the-candy-crush-store-down

Hello @Tracy3816_ 🤗 A Warm Welcome back to our sweet King Community!

When attempting purchases, do you see an error message OR a constant spinning circle in the Candy Store?

Can you show me a screenshot of your candy store?

To reply back, you can type in the blank box given below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box 🍫🍫

Tracy3816_

It's just a spinning circle

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2991653#Comment_2991653

Thank you for replying back, Tracy @Tracy3816_

Which device are you using?

Tracy3816_

computer with windows

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2991745#Comment_2991745

One final clarification, Tracy!

Are you playing the game on Facebook Browser OR the App version downloaded through Microsoft Store?