What's happened to weekly contest?

Question

Dear support,

I didn't received my gifts after winning the weekly challenge. Today the challenge is not visible in events screen.

Could you help please

Thank you in advance!

Regards

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/438493/whats-happened-to-weekly-contest

Hello @xmxbx🤗 A Warm Welcome to our sweet King Community!

Do you not see any events in your Events folder?

About missing rewards, you will have to contact King Player Support team, as they will what happened and reimburse your rewards👍️

﻿

** If you are playing on a computer - Browser version, please use this link to send your complaint --> https://soporto.king.com/contact;

** If you are playing on a mobile device or the App version on Windows 10/11, you can send your complaint directly from your game.  Please follow below steps﻿⬇️

* Click on Pink Cogwheel located in the top right corner of the game map screen;
* Click on ? icon that you see in Settings window;
* Go down to Events and click on it;
* Select "Episode Race" and click on it;
* Scroll down all the way and click on "Contact Us" tab;
* Fill out the form and send your complaint.

If you have any further questions, please reply back by typing in the blank box given below🍫🍫