Level 6972 GLITCH

RobSu

Thanks All right identifying the way to report this on the game. I have the issue on all 3 devices that I use. 2 are Apple and 1 is android. It's a global issue.

lindamarielamarca

The amount of moves in this level needs to be 24. I only get 23 to start must be a glitch that needs to be corrected it is impossible to win

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. Some levels may get updated after the release and therefore look different from when other players played it. Check more info on this HERE.

Alienscar

Hello @lindamarielamarca your issue has been reported as you can read about in the thread below

https://community.king.com/en/candy-crush-saga/discussion/438637/level-6972-glitch/p1

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/438849/level-6972

Hello @lindamarielamarca🙋‍♀️ A Warm Welcome to our sweet King Community!

I will escalate this to our Community In-charge!

Are you playing on an Apple device? Can you check for the version you have right now?

Please reply back by typing in the blank box given below🍫🍫

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/438849/level-6972

I suggest you report this to Player Support. Yours is only the third complaint about this I have read about, so it must be a rare glitch. My own game gets 24 moves and obviously most players still do. To contact player support use settings in your game (the cogwheel in the map screen) then click on the ? and click through the questions until you see "contact us" at the bottom. You might need to reply to that first automated email they send you, but the more players report this the sooner King will fix it. In the meantime, enjoy your life without Candy Crush.

curlyque

https://community.king.com/en/candy-crush-saga/discussion/comment/2993725#Comment_2993725

I have this same issue. I only get 23 moves so unless I get extras there is no way to get past this level. I am using an Apple iPad.