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What's happening in Candy? 🍬
🏆 Candy Cup is Back! - More info HERE
🎉 Announcing the Winner of Candy Crush All Stars 2024 🎉 - More info HERE
🎧 New Candy Audio Challenge: Part 4 - Win Gold Bars & Badge - Join HERE
🏆 Candy Cup is Back! - More info HERE
🎉 Announcing the Winner of Candy Crush All Stars 2024 🎉 - More info HERE
🎧 New Candy Audio Challenge: Part 4 - Win Gold Bars & Badge - Join HERE
Need help please
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7Zwerge
Posts: 4 Newbie
in Discussions
A new attempt, in the hope that someone can finally help me this time. The support team only gives me standard automated answers.
I play Candy Crush on two devices, tablet and smartphone, both Samsung. Unfortunately, I keep getting an error message on one device saying that I have no internet connection. But that's not true. Versions are also up to date. I then have to reinstall the app on the device every time to get my score back. This means I lose all my boosters every time and that's really annoying.
How can I solve the problem? So far, playing on two devices has worked, it has always synchronised correctly. Why is this suddenly no longer possible?
It's no fun like this any more...
