Blocked in level 5911.

Gexxica

Good morning
I'm stuck at level 5911 
after purchasing 125 extra moves. 
the dinosaur got stuck.

It is impossible to pass 
the level.
It's not right.

kiara_wael

Hi and welcome to the King Community

Please check this video , hope give some Tips

https://youtu.be/-7ecq64mvao?t=9

Gexxica

The problem is that the dinosaur got stuck.

kiara_wael

Hi and welcome to the King Community

Please check this video , hope give some Tips Here

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/439003/blocked-in-level-5911

Hello @Gexxica🤗 A Warm Welcome to our sweet King Community!

Which device are you using?

I am sorry to hear that the Gummy Dragon is stuck in the odd place and there is no way for it to come out!! Unfortunately, there is nothing you can do to resolve this except for quitting the level -- closing the game -- restarting the device!

Since you lost the level, I think those extra moves you have earned will be saved and will appear in your next trial (I am not very sure as I do not have this feature)!

With regards to your lost Gold Bars, please contact the Player Support team and request for reimbursement. If you need help with this, please let me know.

Hope you win this level in next try🤞

I will add level # 5911 to our "Glitchy levels" list to send to the game Studio to look into it.

Thank you for your patience and understanding🙏

hiker

This level is ridiculous!! It's a only pass if you spend money level and I have no money to spend. One would think the admins would rather keep players and keep the game going than lose everyone