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1500 gold bars!

lindamartinls
lindamartinls Posts: 2

Level 1

I was in the contest to win 1500 gold bars. I had 20 out of 21 wins. There were 7 other people still in the contest. At that point I would have won around 187 gold bars. I started playing again and won one game. That should have been my 21st win. I got no sign of having won. I played another game and won. It gave me the 21st win and said there were 11 other players I was sharing with and I got 125 bars. Really? How did that happen? Something is not right.

Answers

  • PummyRaj
    PummyRaj Posts: 44,559

    Hello @lindamartinls🤗 A Warm Welcome to our sweet King Community!

    I am sorry to hear that you have experienced a glitch in Candy Royale race!! If you haven't yet, please contact King Player Support team to clear the confusion and send your deserved Gold Bars.


    ** If you are playing on a computer - Facebook Browser version, please use this link to send your complaint --> https://soporto.king.com/contact;


    ** If you are using a mobile device or the App version on Windows 10/11, you can send your complaint directly from your game. Please follow below steps⬇️

    • Click on the Pink Cogwheel located in the top right corner of the game map screen;
    • Click on ? icon in Settings Window;
    • Go down till you see "Events" and click on it;
    • Select "Candy Royale" and click on it;
    • Scroll down all the way and click on "Contact Us";
    • Fill the form and send your complaint.

    If you have any questions, please type your reply in the blank box given below🍫

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