Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hello. After passing a level, the game does not progress to the next level. It works when you exit the game and enter it again.
It's the same when I play the previous levels, thank you
When it exceeds the 15516 level, the screen goes dark and there is no movement. This problem also occurs on the computer, I have had this problem for 3 days.
Thank you for the screenshot @zübeyde_
What is happening once you play & win level # 15516? Do you see the screen with Tiffi & the Stars with the score you have achieved?
Hello. I am using the latest version of Android on my phone and Windows 10 on my computer.
Hi @zübeyde_ 🤗 Good Morning!
Which device are you using? Can you please show me a screenshot of your game map?
To post the screenshot, click on the 2nd icon located in the bottom left corner of the comment box 🍫🍫
Hello. Thanks for your reply.But the problem still persists and I can't move to the next level.I'm at level 15516 and I can't progress
thank you.
Hello @zübeyde_ 🤗 Welcome back to our sweet King Community!
Looks like there is an issue in the game! We have received multiple complaints as of now about this issue.
Please send a complaint to the King Player Support team, so that they can record all the complaints. Let me know if you need help to send your complaint.
To reply back, you can type in the blank box given below🍫🍫
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
New here? Sign in or create an account to join the fun.
Como receber anúncios nos meus jogos
How to bring back my levels if fb isn't working
I play candy crush on facebook and on microsoft for PC. Facebook I am almost at level 3000. Microsoft will not for the life of me let me log in on the facebook button. It just stalls at a black screen and then says something about connection error. I have plenty of connection so that should not be the problem. Both of them…
Hi, I’m having an issue with the Episode Race. Every time I start a new race, it immediately shows that someone has already finished the race, which is impossible. It also seems to be the same players every time, and the same person wins instantly as soon as the race begins. I’ve played around ten rounds and the problem…
Hello Playing Saga for years, now at the final episodes, and lost all boosters! My accont was set to save game, but loging out and back in didnt bring them back. This happened when I was asked to share my info with yout providers and I declined - is it the reason or just coincidence? I play on my phone only and it didnt…
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
