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I posted about a week ago. I took part in the little Gold Rush task and after I completed it, never got my gold bars. I posted about how BIG SURPRISE customer service was being terrible. I got some responses recommending I write back again etc. etc. I have heard nothing. Not one response. Except for the automated garbage. Like so many things in this world, when I started with this it was fun and a nice distraction during stressful times. And the customer service was on point. But as the years have gone by it's gone to the bottom of the barrel.