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I bought a promotional package at Vande on March 20th. The money came out of my belt and I didn't receive what I bought. it happened again today. I paid 16.90 and I didn't receive what I bought. I want the products or my two pix back.
Hell o@AnaPaula3000🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear that you did not receive your purchased items into your game!
If you are still waiting for the purchased items and looking for help, please click on this Green lettered link -- select the device you have used to purchase the items -- and go from there --> Did something go wrong with your Purchase?
If you need further assistance, please reply back by typing in the blank box given below🍫🍫
I always accept friends’ requests for lives, too but I also know that some players may not notice the mailbox.
I always honor requests for a life, but hardly anyone reciprocates.
Hello @AnaPaula3000 I am sorry to have to tell you that no one here can help you with your problem. This forum is a Candy Crush fan forum and as such no one here can access your bank details to provide you a refund just as you couldn't provide me with a refund.
For a refund please contact either your app store provider (Google, Microsoft or Apple), or contact Player Support.