Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
Hello @AnaPaula3000 I am sorry to have to tell you that no one here can help you with your problem. This forum is a Candy Crush fan forum and as such no one here can access your bank details to provide you a refund just as you couldn't provide me with a refund.
For a refund please contact either your app store provider (Google, Microsoft or Apple), or contact Player Support.
Hell o@AnaPaula3000🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear that you did not receive your purchased items into your game!
If you are still waiting for the purchased items and looking for help, please click on this Green lettered link -- select the device you have used to purchase the items -- and go from there --> Did something go wrong with your Purchase?
If you need further assistance, please reply back by typing in the blank box given below🍫🍫