Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Is there any other way to login to my account if the button won't open so I can put my info in? It won't work on the opening screen or in the game.
Sign in or create an account to join the fun.
The clear cache didn't work so I did the clear data. It works now but I lost all the boosters ect. Thanks for your help in resolving this very annoying problem.
1.273.0.2 this is the app version from playstore
Hi there 🙂
While you are checking the app version, you can also try clearing the game app cache. This is how you do it:
After clearing the cache, reopen Candy Crush Saga to see if the problem is resolved. If you continue to experience issues, try the "Clear Data" option.
Hope this helps 🙏
Hi @collegeamoco 🙋♀️
To get the version number on Android devices ⬇️
The device is a Samsung Note 5 and I don't know where to find out game version. It's the latest update though. I play on several devices, all are Samsung and I've never had any problems til the last month or so. This latest issue just started this week.
Yes, but none of them will open the account where you can log in or out.
When you press "Play" and go to the map screen, do you get the settings cogwheel and have you tried using that to access "My Account'?
Hi @collegeamoco🤗
I am so sorry for my delayed response! I did not get the notification for your shout-out🤦♀️
Let me ask the Community In-charge and find out what do you need to do.
When you come back tomorrow, please post these details -- device you are using & the version of the game App you have right now.
Will get back to you tomorrow 🙋♀️
@PummyRaj What am I supposed to do? Support hasn't given me any help at all, only the same "help center" stuff that doesn't cover the issue.
Sadly, no new updates. It was all fine last Saturday when I logged out (just playing different levels until new ones came out) and when I tried to log back in, the button won't respond.
Hello dear @collegeamoco🤗
Are you seeing "connection error" message in a Red box OR are the button are just not responding?
If the buttons are unresponsive, I have experienced this once! I don't know if it was coincidental or it was a glitch... but, when I updated my game to the latest version and went back to the game, the button(s) started working again!
So, please check for any available updates in your App Store / Play Store and see how it goes.
And, yes! I agree completely👍️ Please do not reinstall your game at any cost - unless advised by one of the Kingsters.
I have restarted devices several times, open and shut app, done everything except uninstalled. I hate to try thar as I'll lose everything.
The "save my progress ' button doesn't open so I can put in my user info.
Does it still do this when you have tried closing the app fully down and reopening? Are you trying to log in via Facebook? If so did you accept the accessibility request or can you not even get that far?
Attention all Candy Crushers - in celebration of Candy Crush Saga reaching the 21,000 level milestone - for this contest you must replay your most recent milestone and win it with 3 stars (gold or sugar - it doesn't matter) 👉RULES: Post a screenshot of your game map, showing your avatar and where you currently are in CCS.…
Hello Candy Crushers! ❄️ Just in time for the holiday season - Candy Crush Saga has once again reached another amazing milestone! This time it is Level 21,000!🎉 For those players who have reached this magnificent milestone, please post below a screenshot of your game map, showing your avatar and that you have reached (or…
Win a year’s supply of Gold Bars Get ready to end the year with a bang. Winter Cup is back and it is bigger than ever. This is the main tournament of the season and the prize is one players wait for all year. The top champions in the Final will win 100 Gold Bars every month in 2026. That is a whole year of Gold Bars.…
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
I have played candy crush on my iphone a long time. I recently got an ipad and want to sync progress. I initially created a login with my apple account on my iphone. When I tried to login with that account on the ipad, it started as a new account on the ipad. I then tried an email account and that didn't seem to work…
I am just checking to see if the lives being sent from friends is still working I have not gotten the help from friends like I was getting just two months ago. They have fallen off to almost nothing. I think i was sent like 3 lives this whole month.
How to log my this Candy crush account
Error e-mail or password? Always
My Ads is not coming… Can anyone tell me about this? Please
