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Server connection error even after a reboot and update to the app.
If I delete the app and reinstall will I lose my progress
Two days of not connecting.
Oh and it won’t let me log in
Hard to tell here but the when it says connecting on it just keeps spinning.
Thank you for replying back @boxseeks🤗
So the connection issue is not to the Store - to "purchase" extra boosters, etc., right?
Can you please post a screenshot of the message/pop-up you see (1) when you try to give live to your friends; and also (2) when you try to watch the Ads.
To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
iPhone. Connect issues to ads, extra lives and giving lives to friends.
Hello @boxseeks 🤗 A Warm Welcome to our sweet King Community!
Which device are you using?
Are you having the connection issue to the game itself OR to the Candy store to make purchases of extra moves, boosters, etc.?
Thank you-I did all of that (including turning on/off cell data, on/off airplane mode, rebooting. Still not connecting. Any other suggestions?
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
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not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
how do i get a level 14000 badge?
How do I know if my account is linked to King account? I started playing linking it to FB but I am having FB issues and they might close my account. Will I lose my progress thru FB? Is my progress being saved in my King account? How can I find out if it is?
On level 11297 I have gotten at least 10 in a row OOPS! then a message saying not enough order targets available. How can you play this level?
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…