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Server connection error even after a reboot and update to the app.
If I delete the app and reinstall will I lose my progress
Two days of not connecting.
Oh and it won’t let me log in
Hard to tell here but the when it says connecting on it just keeps spinning.
Thank you for replying back @boxseeks🤗
So the connection issue is not to the Store - to "purchase" extra boosters, etc., right?
Can you please post a screenshot of the message/pop-up you see (1) when you try to give live to your friends; and also (2) when you try to watch the Ads.
To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
iPhone. Connect issues to ads, extra lives and giving lives to friends.
Hello @boxseeks 🤗 A Warm Welcome to our sweet King Community!
Which device are you using?
Are you having the connection issue to the game itself OR to the Candy store to make purchases of extra moves, boosters, etc.?
Thank you-I did all of that (including turning on/off cell data, on/off airplane mode, rebooting. Still not connecting. Any other suggestions?
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
