Accidental purchases!

Tracey-5

Is there a way to change settings so that a purchase doesnt occur accidentally (have been told that it can't happen because it asks you to confirm, but it doesn't!), not happy at just having used 109 hard earned gold bars to purchase 20 stupid free swaps because I accidentally clicked on it! VERY annoyed.

kiara_wael

Hi and welcome to the King Community

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

Tracey-5

I have just tried that but it is only for money spent, I just need my 109 gold bars back!

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/440161/accidental-purchases

Hello @Tracey-5 the accidental purchasing of game elements using your gold is a problem that has been going on for years. It has been going on for so long now that the opinion of a lot of people is that King are happy with us wasting are gold and will not fix it.

The confirmation message only applies to purchases made through your app store and not to 'purchases' made using your gold.

Is there a way to change settings so that a purchase doesnt occur accidentally 

There is no way to prevent this from happening other than being careful.

You will not be able to get your 109 gold bars refunded.

Please don't think you have wasted your gold bars as the Free Switch is actually a very helpful booster

For what it is worth please consider adding your vote to the idea below. Just click on the green link to open the new thread.

https://community.king.com/en/candy-crush-saga/discussion/266469/confirming-before-spending-gold-bars/p1