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Game takes at least to 5 minutes to load across all platforms. Facebook, ipad app, and iPhone app. Any solution to fix without losing data? Currently at level 10,500.
Thank you for responding. I have checked everything you mentioned with not much change. Ipad and phone still take 4 - 5 minutes to load. Internet is fine and all apps are up to date. I have tried to use different browser and incognito modes on laptop. The game does load quicker, but game glitches out constantly when any screen changes. Really frustrating. Again, thanks for any advice you can give. I have worked hard to get over the 10K level and am worried about losing those levels if I try to fix.
Hello @alanrwilson🤗 A Warm Welcome to our sweet King Community!
I checked my game both on Facebook - browser as well as iPad! The game is working find and no lagging!!
Did you make sure that the internet connection is good & strong?
Did you try to change the browser and see if anything changes? If not, please open the game in "Guest" / "Private" / "Incognito" window and see if it works!
Check if App Store has any available updates of the game! Also, see if there are any system updates that needs to be installed on your computer as well as the mobile devices!
If nothing helped, please reply back by typing in the blank box given below🍫🍫
Candy crush and Apple have never gotten along, I advise you to switch to Android
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how do i get my level from facebook to a new device?
Candy Crush App will not recognize my correct passwords to update my progress. All other devices working. Deleted and reloaded, and no difference - says I have the wrong p/w. Any ideas?
I’ve passed level 21,000 and would like to receive my badge.
I use Candy Crush saga on my IOS machine and my Windows PC. Have switched over to a new PC and appear to have lost my account. Looks as if King have issued a new King ID to my email so no progress if I log on with the PC BUT the IOS machine is fine. Email / Password for both is the same!. How do I get Windows to see the…
Which is the last level?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
