Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I first notice this a few months ago but it essentially has a permanent chocolate box that i cant claim because of a connection issues error message.
Its absolutely unbearable so a fix would be nice
Sign in or register to leave a comment and join the conversation.
This is account (server side) issue.
You can use new computer, new app, login, win one game and… problem with box will be return.
Hello @dopeboydcc you aren't the only person to complain about this issue, but unfortunately I haven't seen a fix mentioned for it. King do not seem to be taking this problem seriously it seems as you can see because there is no collection thread for all of the Chocolate Box issues.
Most people post once about the issue, receive a cut and paste reply and then never come back, so I can't tell if the issue fixes itself in time or they just give up.
Delete your history from your browser (don't do this if you don't know all of your passwords).
Delete your cached information (not data)
Try closing all apps that you aren't using when playing Candy Crush.
Restart your device regularly
And it pops up on your screen every time you do a level.
