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Does anyone have a fix for connection issues with chocolate boxes??

dopeboydcc
dopeboydcc Posts: 2

Level 1

I first notice this a few months ago but it essentially has a permanent chocolate box that i cant claim because of a connection issues error message.

Its absolutely unbearable so a fix would be nice

Answers

  • dopeboydcc
    dopeboydcc Posts: 2

    Level 1

    And it pops up on your screen every time you do a level.

  • Alienscar
    Alienscar Posts: 16,283

    Hello @dopeboydcc you aren't the only person to complain about this issue, but unfortunately I haven't seen a fix mentioned for it. King do not seem to be taking this problem seriously it seems as you can see because there is no collection thread for all of the Chocolate Box issues.

    Most people post once about the issue, receive a cut and paste reply and then never come back, so I can't tell if the issue fixes itself in time or they just give up.

    Delete your history from your browser (don't do this if you don't know all of your passwords).

    Delete your cached information (not data)

    Try closing all apps that you aren't using when playing Candy Crush.

    Restart your device regularly

  • Mrau
    Mrau Posts: 18

    Level 2

    This is account (server side) issue.

    You can use new computer, new app, login, win one game and… problem with box will be return.

Hey! Would you like to give us your opinion?