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Need help with chocolate box, it's not responding. Stuck on 00:00

byeoumas
byeoumas Posts: 2

Level 1
edited March 2024 in Support

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Answers

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello @byeoumas🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue you are experiencing with the Chocolate Box in your game!!

    Which device are you using?

    Please reply back by typing in the box given below🍫🍫

  • byeoumas
    byeoumas Posts: 2

    Level 1

    Tablet

  • PummyRaj
    PummyRaj Posts: 45,123
    https://community.king.com/en/candy-crush-saga/discussion/comment/3012536#Comment_3012536

    Thank you for replying back @byeoumas🤗

    I am not much aware about Tablet! But, please try clearing cache in the "device Storage" as well as Google Play Store storage as well!!

    Then, check for the App updates in the Play Store! If there are any available, please install the latest version.

    Now, log back into the game and see if the game is working again!

    Let me know how it goes🍫🍫

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