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All Stars & everything gone

KingIsGarbage
KingIsGarbage Posts: 37

Level 3

edited March 31 in Support

I went to bed and woke up around 7 and went to check on my status

The main screen no longer shows all stars.and the menu no longer shows that I am in a race, the season pass, or the all stars in the top left on the map. The events tab doesn't have anything except the booster wheel.

Before( I don't have a screen grab of the map or store before):

After:

I have no idea what's going on. Please help.

Edit: I already tried to uninstall and reinstall

Answers

  • PummyRaj
    PummyRaj Posts: 43,868

    Hello @ghoulsπŸ€— A Warm Welcome to the King Community!

    What you have encountered is a small glitch many players are experiencing! There is a simple trick to bring the events back and no need to reinstall.

    All you need to do is β€” replay an old level (that has Purple candies) and lose it! All the features will appear in your Events folder.

    Sometimes, the "Daily Treat Machine" does not appear in the first try! If that happens to you too, please replay another level and your Treat Machine will appearπŸ‘οΈ

    If you have any further questions, please type below🍫🍫

  • KingIsGarbage
    KingIsGarbage Posts: 37

    Level 3

    edited March 31

    Thank you for the welcome and information. I tried what you said and the Hub icon reappeared but the special purple candies and seasonals did not reappear I opened and closed the app twice. Thank you again. πŸ’–πŸ’–πŸ’–πŸ’–

  • PummyRaj
    PummyRaj Posts: 43,868
    edited March 31

    Thank you for replying back @ghoulsπŸ€—

    I am sorry!! I forgot to mention above that, sometimes, we have to follow these steps couple of times!!

    Now, please play a level that has Purple candies and win it. I am sure that the All Stars event would appear now🀞

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