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Can anyone explain this? It won’t match or clear. Thanks for your help.
That red key is supposed to be orange and you need to match it with orange candies to make it disappear. The red keys are a deeper red colour. And yes, the ones that actually do look orange are supposed to be yellow and need to be matched with yellow candies.
Hello again @penken🙋♀️
I forgot to mention above… As per the tip, if you notice the "key hole" the shape is oval - which is of an Orange Candy! So, if you see that same key in your next try, please match it with the Orange candies and the locks will be opened👍️
Hello dear @penken🤗 Welcome back to the Community!
I am sorry to hear that you are experiencing the issue with the keys!!
This issue was reported to the Studio, and they are working on it! But it looks like it's going to take a while! I am glad to say that one of our Community Managers found a trick that will help us…
This is tip —> Check the candy shapes inside the key ring hole as this matches the candy shapes that the keys should be matched with, instead of the colors of the keys which can be unreliable.
I tried this trick and it does help🤩
Please let me know how it goes for you😍
I read that its already under investigation. Might want to send an email to customer service. Good luck
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I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a race…
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Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
