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Can anyone explain this? It won’t match or clear. Thanks for your help.
That red key is supposed to be orange and you need to match it with orange candies to make it disappear. The red keys are a deeper red colour. And yes, the ones that actually do look orange are supposed to be yellow and need to be matched with yellow candies.
Hello again @penken🙋♀️
I forgot to mention above… As per the tip, if you notice the "key hole" the shape is oval - which is of an Orange Candy! So, if you see that same key in your next try, please match it with the Orange candies and the locks will be opened👍️
Hello dear @penken🤗 Welcome back to the Community!
I am sorry to hear that you are experiencing the issue with the keys!!
This issue was reported to the Studio, and they are working on it! But it looks like it's going to take a while! I am glad to say that one of our Community Managers found a trick that will help us…
This is tip —> Check the candy shapes inside the key ring hole as this matches the candy shapes that the keys should be matched with, instead of the colors of the keys which can be unreliable.
I tried this trick and it does help🤩
Please let me know how it goes for you😍
I read that its already under investigation. Might want to send an email to customer service. Good luck
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Can you please help as I am stuck on game 7641? Have been on this game for nearly four weeks!
Went to make final move used 10 gold bars made move and game froze had to refresh and lost that game and had to start over! Disappointed
what’s the use of a flying saucer when the game closes? What about the lost life being replaced?
Only gold bars will get you through nightmare levels. No other booster helps. There are some poor people enjoying candy crush, but they have to pay money to pass these levels. Disgusting really.
Hello I got a question in how to Transfer my mothers old tata into her new phone. We tried everything but somehow it doesnt transfer it. Pleas help us getting her acc back. Thank you!
what is happening to my tournament scoring and are there any fixes
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
