Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 2
The super annoying LOUD Burger King ad is back and again it can't be closed or muted.
Why do we have to be subjected to LOUD music during game play? I have ear buds in listening to audio books while playing and then I'm assaulted by these ads that are much LOUDER than every other ad and they lack a mute button.
Please fix this before I end up with a ruptured eardrum.
Hi and Welcome to the King Community
Thank you for the feedback
See below how you can report an ad so that our Ad Quality Team can review it and take appropriate action.
How to report an ad:
Following the reporting guidelines below ensures that we have gathered enough information to identify the issue and do our best in addressing the feedback. Please rest assured that we take reports of inappropriate advertisements very seriously.
A.- Gather the essential information:
B.- Send it to us:
1.- Tap on Contact Us
2.- Choose a topic: Advert issues or reporting
3.- Choose a subtopic: I want to report an advert
4.- Add the information you have gathered about the ad. Keep the screenshots ready in case you need them later in the process.
5.- Tap on submit and send us your message, and we’ll get back to you very soon!
For issues with a purchase you have made on a third-party website, you will need to contact the website directly, for example via their postal address or their customer support email. We are not responsible for the content of third-party websites.