Having issues with app

Question

seem like the game is having some glitches where it has taken 10 of bars to use for additional moves but it froze and I had to shut the app down but I did not get my bars back. It also did again when selecting to play froze and I lost a life now it won’t allow me to receive lives sent from friends they pop up but cannot select them

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3022330#Comment_3022330

You are Welcome!  And, I am glad to know that you did not lose your Gold Bars 🤩

Keep crushing & have fun🍫🍫

Deli90 · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3022280#Comment_3022280

haha I never notice thank you. I guess that tells how much I been playing lately haha. Thank you for the information on the lives and I haven’t had any glitches. I realize I didn’t get my bars when I passed a level but after shutting it down and leaving it alone and bringing it gave me back all my golden bars.

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/442736/having-issues-with-app

Hello @Deli90🤗 A Warm Welcome to the King Community!

For the lost Gold Bars, you will have to contact the King Player Support team.  Please let me know if you need assistance with it.

With regards to Lives —> Did you notice the timer at the right end corner?  That timer comes up when you have collected all 20 lives in the day.  And, you have 4 hours 44 minutes to to receive lives again.

** The game has changed WRT lives!  Because of that, we can only collect 20 lives per day!!  So, until that timer becomes 0:00:00, you won't be able to collect lives again!

Please let me know if you have any questions!