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Level 5137 unable to play? i've wasted all 5 chances?
vickyjon
Posts: 13
Level 2
in Discussions
Is this a gliche?
1
Comments
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Hello @vickyjon Why do you think there is a glitch in this level? Mine looks like this and plays normally. Well, it's a horrible level, but no glitches.
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Hello, thanks for your reply, my level 5137 has no bombs, otherwise looks the same. I tried to play again, still not able to play it, wasted another 5 games, this has never happened to me before? What can I do?
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I don't understand this at all @vickyjon . No bombs otherwise the same? That is very strange. As my level has a bomb order, what has yours instead? So what happens when you try to play it? Does it freeze? Could you post in a screenshot please?
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I have learned through the years that depending on what you're playing on, in my case, a desktop and which browser you use, in my case, it Google Chrome, dictates what the game looks like. I tried to screenshot, but as soon as I click on the level a popup comes as says, oops, failed, when I didn't press any buttons!
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Instead of bombs to clear, they look like toast
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If it says oops straight away and you have a board full of "toast" (I assume it's toffee) then there is something very wrong with your level. If toffee swirls have replaced the bombs then there are no candies on your board at all? This level should not oops like that. If there are a few candies on your starting board then make sure you don't play any boosters and maybe it will work, but if there is only a board full of toffee and not even three candies to match, then your version of the level must be faulty. I think this problem is something we can't help you with in this community and I would urge you to contact King Support directly with this. It is best done via Settings in the App itself. Click on the cogwheel on your gamescreen, then the ? symbol and scroll through the options until you see "contact us" at the bottom. You will get an automated response, ignore that and if you don't hear from a real person reply to the automated email until you get a satisfactory response. I hope they can fix this for you.
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Hello @vickyjon my level 5137 looks the same as @christinewupp I play on Android and Christine plays on iOS.
I can't think of an order that looks like toast.
Use the Snipping tool to capture a screenshot.
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My starting board for 5137 looks the same as Christinewupp's, asking for 500 bombs.
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Thanks Christine for your reply, you're right, toffee, not toast, and there are no candies to start with and I have no boosters to use, so I will contact directly to see if I can get this fixed. I love my CC game, I'm retired and it's the fun part of my day. Have a good one😉
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Thanks for your reply, its toffee, not toast, sorry, lol, and I start with no candies on the board, so clearly the game thinks i've failed when I've pressed nothing. I will contact directly and see if they can help
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