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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I was charged by King for something, and nobody can tell me what it is. I never ordered anything for this amount so I'd like a refund. Can you help me?
Thank you. Judith Cornfield
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
Hi Judith,
I'm really sorry to hear that, that's sounds really frustrating. As @kiara_wael mentioned we cannot look into purchases here in the Community but please reach out to our Support team by clicking the "?" icon in the game and they will help you out.
Mhn sorry about that hope the issue gets resolved
You don't understand that I have no idea what I was charged $87.99 for if I didn't order anything!
JCornfield udith
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What is vanilla?
I am on level 18022, and just won an episode race, but wasn’t given my gold bars. It shows in my information that I won, but the 25 gold bars aren’t there.
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
when I am out of lives, the game gives me 5 more. After playing just 1 of the 5, the live balance is 0. It happens every time.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…