My account

TreeH

I am not able to make purchases nor use my Google Play store coupons. I think my game is under one email but my Google account is under another. However, when I click on the game within the Google play store, it takes me to my game.

TreeH

None of that worked, so I messaged for technical assistance like you suggested. Thank you so much for your help! And so quick 😊

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

TreeH

None of that worked, so I messaged for technical assistance like you suggested. Thank you so much for your help! And so quick 😊