Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
1st: The game is saying I earned , say, 20 mins of color bombs in the bonus boxes for getting 20 wrapped candies or whatever, but when the game starts the bonus isn't there. The icon is, but the timer is not and there is no bonus "weapon" in the puzzle.
2nd: You guys need a much better feedback/problem reporting system.
Hi and Welcome to the King Community
I'm sorry to hear about this I will give your feedback to the game team . Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.