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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
hi I can’t see where I’m at in the tournament because my hub disappeared
Hello again @worldwideprox 🙋♀️
You can send the complaint directly from your game ⬇️
You will be receiving an automated email, which is an acknowledgement. Do not discard but, save it. Now, send a reply through that automated email itself and explain the issue. Also, include the screenshot of your Events folder, along with screenshots you might have taken in last 3 days! Request them to assist you quickly as the Round is ending soon! Hope they will be able to help you quickly and resolve the issue for you🤞🤞
Hello again @Worldwideprox 🙋♀️
I am so sorry that the trick that we all use did not work for you.
All the Community In-charge team has left work! So, providing your ID number is not going to help now. I would urge you to contact King player Support team and send a complaint. Let me check something and get back to you in few minutes.
how do I give you my game ID number?
is there any other way to fix it? I’ve spent a lot of money for this to end sideways like this to get where I am :/
I swear I just did that and nothing happened:/
Thank you for replying so quickly! Can you please replay an old level that has Purple candies and win it? Then, see if the leaderboard will be triggered.
it was there last night today it was gone :/
Yes, Thank you!
When was the last time you have seen the Tournament leaderboard? Was it there last night?
is this it?
Is this it
Can you click on the Events icon (at the bottom of the screen), and then take a screenshot of your Events folder?
Hi @Alienscar 🤗
I don’t think players must be level 2 to post screenshots! I have seen Newbies posting screenshots in their first post itself 🤔
Let’s see!
Edited: It took forever for my post to appear, and we have the screenshot from worldwideprox 🤩
iOS 17
iPhone 15
worldwideprox
Don't you need to be community Level 2 to post screenshots @PummyRaj
Sorry to hear that!! What is happening when you try to post the screenshots?
It’s not letting me post pictures
Hello again @Worldwideprox 🙋♀️ Do you see a hyphen / dash where your placement supposed to be? OR do you not see your name at all?
Can you please do something for me? 1) Take a screenshot of the leaderboard you have right now; 2) Play / replay a level with Purple candies and win it; 3) Take another screenshot of your leaderboard and post both the screenshots here. If nothing changed and you are still seeing the hyphen, I need these details —> device you are using; and your game ID number.
I see the icon now but I can’t see my spot on the leaderboard:( do I still get points even if I keep it going like this where I can’t see my spot?
Hello @Worldwideprox 🤗 A Warm Welcome to the King Community! The Hub icon has been glitchy this season! Hence, please do not pay attention to that!
Do you not have the All Stars icon in your Events folder? Do you have any features/events there OR do you see just the booster wheel? If either of this is happening, all you need to do is - play/replay a level that has Purple Candies and win it. Your All Stars Score will pop-up back.
If your Daily Treat Machine is missing, you will have to follow these steps again!
If you have any questions, please type below 🌟🌟
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Hi and Welcome to the King Community
Please Log out of the game -- close the App -- restart your device after shutting it down for about 10 minutes -- reopen the App and log into the game -- replay a level that has Purple candies and win it -- see if appears again.
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
how to retrieve my account using my user Id as my email doesn’t seem to work
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
