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Did not get gold bars

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banuz
banuz Posts: 2 Newbie

I didn’t get gold bars after winning episode race after the level 4220 why? It happened four times and also I lost milestones in top that eventif I reinstalled candy crush saga -game

Answers

  • kiara_wael
    kiara_wael Posts: 145,074 Candy Moderator
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    Hi and Welcome to the King Community

    Here's what you can do:

    1. Make sure your game is connected to the internet. Sometimes, a quick connection check does the trick!
    2. If you've already tried closing and reopening the game, the next step is to reach out to our support team. You can contact them directly through the game's settings menu. Tap on the 'Settings' gear icon, then select 'Help Center' and 'Contact Us.'

    When reaching out, it would be super helpful to include:

    • Your game ID or the email address associated with your game account.
    • The date and approximate time you finished the races.
    • A mention that you were expecting your gold bars for finishing first in two Episode Races.

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