Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello & Welcome to the King Community @monefi🙋♀️
First of all, Thank you for coming back and posting your question in English!
I am sorry to hear that you did not receive your purchased items. Please click on the Green lettered link to open it — then scroll down a bit and select the device you are using — follow the instructions provided there. Here is the link —> Did something go wrong with your Purchase?
If you have any further questions, please type below🍫🍫