Server connection issue

mitikhan · May 2

Hello

My game couldn't connect to the server so i am not able to receive or send lives and get bonuses

kiara_wael · May 2

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

mitikhan · May 8

I tried everything and and the problem didn't solved

I am at level 3200 and it could not be continued without helps and bonuses

So i think i have to stop playing and uninstall the game.

PummyRaj · May 8

Hello @mitikhan🤗 A Warm Welcome to the King Community!

I would suggest you to send a complaint to the King Player Support team. Please use this link —> https://soporto.king.com/contact

While filling the form, at "Topic" section — select "Bugs or Technical Issues";
At "Subtopic" section — select "I have connection issues";
Explain the issue at "Tell us what you need";
Submit your complaint.

Please let me know if you have any questions🍫🍫

Answers