Where is my 6 hrs play

SamR66

paid 69 gold bars for 6hrs play, gold bars have been deducted but time not given

kiara_wael

Hi and welcome to the King Community

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

KarenRP72

Your timer at the top of the screen should be counting down from 6 hrs, by now it should be around 5:30, meaning 5hrs and 30mins

Hope this helps 🍀

kiara_wael

test

SamR66

I am on level 10268 so have been doing this for long tine.

Normally when I pay using gold bars I get 6 hours play but this time I paid but did not get 6 hours.
seems to be a glitch

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3051211#Comment_3051211

You'd need to contact customer support for this. We can't help you with this here in the community. Clearly something did go wrong with your purchase. So contact them from within the app (settings then the ? icon).